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AI Email Assistant for Shopify Support

Auto-reply to customer emails using AI. Save 10+ hours weekly on repetitive support tickets.

2.5k+ Merchants
50k+ Emails/Month
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SHOP

The Support Inbox Problem

Shopify merchants waste hours on repetitive customer emails instead of growing their business

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47%

Time Drain

Average Shopify merchant spends 47% of their day answering "Where's my order?" emails

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$2.4k

Monthly Cost

Hiring support staff costs $2,400+ monthly for small Shopify stores

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73%

Customer Churn

Slow responses cause 73% of customers to abandon their purchase

The AI Solution

Connect your Shopify store and watch AI handle customer support 24/7

Business owner setting up customer support system
12s

Average response time

94%

Customer satisfaction

Instant Replies

AI analyzes order details and generates personalized responses in seconds

Smart Templates

Brand voice consistency with customizable templates for every scenario

One-Click Approval

Review, edit, or auto-send AI responses based on your preference

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Deep Shopify Integration

Pulls real-time order data, tracking info, and customer history automatically

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Multi-Language Support

Respond to customers in their preferred language automatically

Features

Everything you need to automate customer support

AI Response Generation

AI Response Generation

Smart AI crafts personalized responses using your Shopify data and brand voice

Shopify Integration

Deep Shopify Integration

Pulls real-time order status, tracking info, and customer details automatically

Multi-language Support

Multi-language Support

Respond to customers in their preferred language with perfect grammar and tone

Instant Replies

Sub-30 second response times

Brand Voice

Maintain your unique tone

Analytics

Track time saved & performance

Secure

Enterprise-grade security

Integration

Connect your tools in minutes, not days

One-Click Shopify Connect

No technical setup required. Authenticate with Shopify and you're ready to automate customer emails.

  • Order data sync in real-time
  • Customer info automatically pulled
  • Gmail & Outlook integration ready

Setup Timeline

Connect Shopify2 min
Link Email Account1 min
Configure Templates5 min
Go LiveInstant
Dashboard interface
ChatGPT integration Analytics dashboard

No Code Required

Zero technical skills needed. If you can copy-paste, you can integrate.

Pricing

Simple, transparent pricing for every store size

Starter workspace

Starter

$29/month

  • Up to 500 emails/month
  • Basic Shopify integration
  • 1 mailbox
  • Email support
Most Popular
Professional setup

Professional

$79/month

  • Up to 2,500 emails/month
  • Advanced Shopify features
  • 3 mailboxes
  • Priority support
  • Multi-language support
Enterprise setup

Enterprise

99/month

  • Unlimited emails
  • Custom integrations
  • 10+ mailboxes
  • Dedicated support
  • SLA guarantee

All plans include 14-day free trial. No credit card required.

✓ Cancel anytime ✓ Upgrade/downgrade ✓ 30-day money back

Testimonials

What Shopify merchants say about MailCraft AI

Sarah Chen

Sarah Chen

Founder, Minimal Home

"MailCraft AI saved me 3 hours daily. My customers get instant responses and I focus on growing my business instead of answering 'where's my order' emails."

★★★★★
Marcus Rodriguez

Marcus Rodriguez

CEO, Urban Streetwear

"Our response time dropped from 2 hours to 30 seconds. Sales increased 23% because customers get answers immediately while they're still shopping."

★★★★★
Emma Thompson

Emma Thompson

Owner, Pet Paradise

"The AI understands pet products perfectly. It even knows the difference between dog and cat sizes without me having to explain anything. Worth every penny."

★★★★★
Sarah Chen

Sarah Chen

Founder, Minimal Home

"MailCraft AI saved me 3 hours daily. My customers get instant responses and I focus on growing my business instead of answering 'where's my order' emails."

★★★★★
Marcus Rodriguez

Marcus Rodriguez

CEO, Urban Streetwear

"Our response time dropped from 2 hours to 30 seconds. Sales increased 23% because customers get answers immediately while they're still shopping."

★★★★★
Emma Thompson

Emma Thompson

Owner, Pet Paradise

"The AI understands pet products perfectly. It even knows the difference between dog and cat sizes without me having to explain anything. Worth every penny."

★★★★★
David Kim

David Kim

Founder, Tech Gadgets

"Saved us from hiring 2 full-time support agents. ROI was positive within the first month. Can't imagine running our store without it."

★★★★★
Lisa Anderson

Lisa Anderson

Owner, Beauty Box

"Multi-language support is incredible. We serve customers worldwide and the AI nails every language perfectly. Game-changer for global expansion."

★★★★★
James Wilson

James Wilson

Director, Outdoor Gear

"Setup took literally 5 minutes. We were answering customer emails better than our old support team by the end of the day."

★★★★★
David Kim

David Kim

Founder, Tech Gadgets

"Saved us from hiring 2 full-time support agents. ROI was positive within the first month. Can't imagine running our store without it."

★★★★★

Join 1,200+ Shopify merchants who trust MailCraft AI

FAQ

Everything you need to know about MailCraft AI

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